
Quality and commitment
Customer service
The HÖRMANN Logistics Service Team is always there for you around the clock, 365 days a year.
Regular maintenance, system care and update service ensure system availability. In case of a breakdown, our hotline service provides immediate assistance and, if necessary, immediately sends a team of specialists.
Our error database records every hotline message immediately and is online available at any time. Consistently evaluated statistics serve as a basis for the development of preventive measures.
Our performance
- 24/7 hotline service
- Preventive system maintenance and update service
- Individual maintenance concepts
- Spare parts management
- Remote maintenance for software and control
- Failure statistics and analysis
Your advantages
- Maximum system availability
- Online access to failure database
- Optimized total costs
- Lifetime contact person